Refund policy

We want you to be completely satisfied with your purchase.

Returns:

• Returns are accepted within 7 days of delivery

• Product must be unused, in original condition, and in original packaging

Non-Returnable Items:

• Used or damaged products

• Items without original packaging

Refunds:

• Once we receive and inspect the product, refunds will be processed within 5–7 business days

• Refunds will be issued to the original payment method

Note: Shipping charges (if any) are non-refundable.

To initiate a return, please contact us at team.kotitup@gmail.com